Shipping Policy

Shipping information · deltafitnessapparel

Last updated: 29 September 2026

1. Shipping Coverage and Availability

We ship to all addresses within the United Kingdom mainland from our South Yorkshire distribution centre. We also deliver to Northern Ireland, Scottish Highlands and Islands, Isle of Man, and the Channel Islands with potential surcharges.

All orders require a valid street address. We can deliver to parcel lockers and collection points where supported by the carrier.

2. Processing Times

Orders placed before 2:00 PM GMT/BST are dispatched the same business day. Orders placed after this time or at weekends are processed the next business day.

Custom or special orders may require an additional 1–2 business days.

3. Shipping Methods and Delivery Times

• Standard Delivery (2–4 days): Best for non-urgent deliveries via Royal Mail, DPD, or Evri.
• Express Delivery (1–2 days): Faster shipping for urgent orders via DPD or Royal Mail Tracked 24.
• Next-Day Delivery (1 day): Available for orders placed before 2:00 PM, subject to postcode.
• Click and Collect: Available at selected parcel shops and collection points.

4. Shipping Costs and Calculation

Shipping costs depend on weight, size, delivery location, and method selected. All prices include VAT and are displayed at checkout in accordance with the Digital Markets, Competition and Consumers Act 2024. There are no hidden charges.

Free standard shipping applies to orders over £200 to UK mainland addresses.

5. Packaging and Product Protection

All products are packaged with protective materials to prevent damage during transit. Original manufacturer packaging is preserved whenever possible to ensure product integrity.

6. Order Tracking and Communication

Tracking information is sent via email once your order has been dispatched. Our support team is available during business hours for any delivery assistance you may require.

7. Inspection and Damage Claims

Please inspect your parcel upon delivery. Report any visible damage to the carrier and to us immediately.

Concealed damage must be reported within 24 hours of receipt so we can arrange a replacement or refund under your Consumer Rights Act 2015 protections.

8. Returns and Exchanges

Returns for faulty or defective goods are covered by us under the Consumer Rights Act 2015. Customer-initiated returns under the Consumer Contracts Regulations 2013 require you to pay return shipping costs.

Return authorisation is required before sending items back. Please contact us to arrange this.

9. Contact Information