About Us

Who we are · deltafitnessapparel

Our Company

deltafitnessapparel Ltd is a United Kingdom-based supplier specialising in indoor cycling and smart training equipment. We operate with a focus on reliability, compliance, and professional service, serving both individual cyclists and training facilities across the UK. Registered with Companies House under company number 12104824, we are committed to delivering high-quality products and transparent customer service.

Our Mission

Our mission is to provide high-quality indoor cycling equipment, smart trainers, GPS bike computers, and training accessories with fast delivery, transparent policies, and dependable customer support. We are committed to maintaining industry standards whilst offering a streamlined and secure purchasing experience for cyclists at every level.

What We Offer

• Smart trainers and direct-drive trainers for immersive indoor cycling
• GPS bike computers and navigation systems
• Cycling sensors and heart rate monitors
• Indoor training accessories and performance tools
• Secure and verified checkout process
• Fast and reliable delivery across the UK
• Clear return, warranty, and customer protection policies

Compliance and Standards

We operate in accordance with applicable UK regulations, including the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, and the Digital Markets, Competition and Consumers Act 2024. Our processes are aligned with UK consumer protection standards to ensure a safe and lawful purchasing experience. All prices displayed include VAT at the standard rate of 20%.

Customer Commitment

We prioritise transparency and customer trust. Our policies—including shipping, returns, warranty, and privacy—are clearly defined to provide a secure and predictable experience for every order. You are protected by UK consumer law, including a 14-day cooling-off period under the Consumer Contracts Regulations 2013 and a 30-day short-term right to reject faulty goods under the Consumer Rights Act 2015.

Secure Transactions

All payments are processed through secure, encrypted systems that meet industry standards. We do not store sensitive payment information, ensuring your data remains protected. We accept major payment methods including Visa, Mastercard, PayPal, Klarna, and Clearpay.

Customer Support

Our support team is available to assist with product enquiries, order tracking, and after-sales service. We aim to respond promptly and provide clear, accurate information to all customers. Your data is processed in accordance with the UK GDPR and the Data Protection Act 2018, and you have the right to contact the Information Commissioner's Office with any concerns.

Business Information