Our returns process is quick and easy. Simply fill out the form below and a member of the team will pick it up shortly. We aim to get back to all requests within 12 hours of our form being submitted.
Please provide as much detail as possible to help get your request processed as fast as possible. Don't forget, our returns and exchanges are completely free of charge. We'll send your a returns label to print off and drop off at your local Hermes drop station. You can plan this in advance by checking out your local Hermes Parcel Shop.